The number of decisions in the world is growing and so is the pressure to make them quickly, deliberately, and in a way that is compliant. This applies to financial service providers, who are facing increasingly more demanding customers and increased regulatory pressure, as well as financial departments of companies. After all, more than ever, they are expected to be involved in making critical decisions.
However, research shows that when decisions need to be made quickly, the chance of wrong decisions significantly increases. This has made many organizations decide to look for ways to improve the decision-making process. As a result, they use knowledge-intensive applications that enable them to translate all required knowledge and associated rules into a user-friendly tool. Because of this, they make the right decisions and significantly improve their service.